The
Benefit Shop
Foundation Inc.

501(c)(3)


Purchaser FAQs

How long does it take from the auction date to the consignment check?
Items that sell at auction are reconciled within 45 days. Your items are part of a single consignor order life cycle beginning the date of your first auction. The second auction runs online only two weeks later. Consignor checks are issued thirty days following the second auction.

What happens if an item doesn’t sell the second time around?
Items that remain after a second auction shift to “donation” and are once again offered for sale but at price points significantly below the market rate unless they are retrieved by their consignor within two business days. Consignors receive a tax deductible donation form to report these items along with their settlement checks.


I need help getting consignments to gallery, can TBS help? 
Moving consignments to the gallery is the responsibility of the consignor. TBS often helps by reserving our preferred team of bonded movers in a 16ft truck within a 20 mile radius. Alternatively, we receive deliveries of both donations and consignments weekdays between 10AM and 4:30PM.

What happens to items not eligible for consignment?
We do auction donations for charity, and often together in mixed group lots. Items that arrive with estates that are damaged, or do not meet the threshold for auction, might be sold from the gallery floor on preview days or passed to Goodwill, elementary school fundraisers, local religious groups, or the veterans association as we are limited on space.

Why choose The Benefit Shop?
By offering two ways to convert estate treasures, TBS turns estate liquidation into a winning, fail-safe combination. We pride ourselves in finding new homes for treasured items by matching buyers with sellers and inviting a worldwide audience to participate in the process.

The Benefit Shop holds weekly auctions of donations and consignments for charity.  Estimated prices are subjective—buyers will make the final determination as to the actual value—so your lots will always start low and always sell at market value.


How does The Benefit Shop Foundation consistently draw a worldwide audience?
TBS auctions are featured and advertised on four platforms including: LiveAuctioneers, Invaluable, Estate Sales, AuctionZip, and eBay as well as social media such as:  Google+, Facebook, GoDaddy, Twitter, Pinterest, Instagram, YES, and local papers including The Arts & Antiques Weekly.


I won an item, how do I arrange shipping?​

Congratulations on winning your new item! To arrange for shipping we have a compiled list of shippers that are available for you to arrange. Please remember that items must be picked up within 10 days from the date of the auction. Our compiled list of customer recommended  shippers are found in the EMAIL of your invoice below the Customer Pick-Up section.


I own a business, how do I get the tax taken off?

Please download the ST-120 Form which can be found under the Downloadable Forms tab. When submitting, please email the completed form as well as a photo of your resale certificate to auctions@thebenefitshop.org . Please make sure all photos are clear and writing is legible.

NOTE: For faster processing, please subject your email Resale Documents Invoice #


I don't live in New York. Do I have to pay the sales tax?

As per NYS Department of Taxation and Finance notice TB-ST-155: "New York State Sales Tax is applied if tangible personal property is delivered to or transferred to the possession of a purchaser's agent, representative, employee or a private or contract carrier hired by a purchaser. The location of transfer determines if sales tax is due regardless of the ultimate destination of the merchandise."


Your questions, answered.

Consigner FAQs